Campground Manager

Location: Various Cities, Various States
Date Posted: 09-06-2013

Qualifications:
 
  1. Managerial experience with strong customer service skills.
  2. Ability to use computer.
  3. Ability to work successfully as part of a team as well as assume independent responsibilities.
  4. Posses strong verbal communication skills to ensure exceptional customer service, including conflict resolution skills.  Ensures Good Host concepts are utilized with every staff contact with public.
Employed by:  Director of Campgrounds
Responsible to:  Area Supervisor /Director of Campgrounds/Executive Director
Administers:  Campground/Day Use Operations

Purpose of Job:  Manager will be responsible for permit compliance. Managers are responsible for the day-to-day management and maintenance and safety of their facilities within the annual budget
 
Detailed Responsibilities:
  1. Responsible for day-to-day oeprations of the recreation site.  Performs any duties required to maintain operational integrity of area.
  2. Possess strong verbal communication skills to ensure exceptional customer service, including conflict resolution skills.  Ensures Good Host concepts are utilized with every staff contact with public.
  3. Responsible for supervision, training and direction and support of staff.  Assists with employee recruitment program.
  4. Responsible for accurate and timely record keeping and reporting including revenue, maintenance, safety and demographic reports.
  5. Oversees site budget, make deposits and issue cash refunds where appropriate.
  6. Compliance with O & M requirements in their district.  Identifies safety hazards and be responsible for repair.  Coordinates and helps to identify campground needs and adherence to Operations Plan.
  7. Coordinates maintenance projects with the Director of Campgrounds and/or Area Supervisor.
  8. Facilitates meetings held regularly during the season as a combination of planning work assignments and training opportunities.  Attends meetings with the Forest Service, as needed
  9. Responsible for clean restrooms, campsites and other campground facilities.
  10. Assists with mowing and grounds maintenance.
  11. Responsible for greeting and registering guests and collecting user fees.
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