Campground Host

Location: Multiple Cities:, Multiple States: NC, IN
Date Posted: 08-09-2013
Locations:
North Carolina
Indiana

Qualifications:
  1. Ability to work successfully as part of a team as well as assume independent responsibilities.
  2. Posses strong verbal communication skills to ensure exceptional customer service, including conflict resolution skills.  Ensures Good Host concepts are utilized with every staff contact with public.
  3. Each host position is a 2 person Team.  Limited availability to accomodate a single person as a host.
  4. Must have your own RV/Tent
  5. Minimum two or three month commitment 
Employed by:  Director of Campgrounds
Responsible to:  Area Supervisor or Manager
Administers:  Fee Collection, Information and Customer Service

Purpose of Job:  Ensuring that campers have a pleasant and safe visit.  
 
 
Detailed Responsibilities - Customer Service Host:
 
1.         Responsibilities include greeting and registering guests and collecting user fees. 
2.         Monitors restrooms to ensure cleanliness and appropriate paper products are available.
3.         Assists in weekly inspection of campgrounds.
4.         Possess strong verbal communication skills to ensure exceptional customer service, including conflict resolution skills.   Uses “Good Host” concepts with the public.
5.         Identifies safety hazards with Manager. 
6.         Responsible for provision of information about facility and area, act as liaisons with forest visitors, perform security patrols, act as back-up to management in areas of public contact and security, assist in recruiting staff.
7.         Attends meetings held regularly during the season as a combination of planning work assignments and training opportunities. 
8.         Be present nights, weekends & holidays of scheduled days.  Absences coordinated with manager.
 
Detailed Responsibilities - Customer Service and Maintenance Host:
 
1.         Rake/clean campsites and other campground facilities.
2.         Remove and disposes of ashes/wood in fire rings.
3.         Picks up litter (small items only).
4.         Responsibilities include greeting and registering guests and collecting user fees. 
5.         Monitors restrooms to ensure cleanliness and appropriate paper products are available.
6.         Assists in weekly inspection of campgrounds.
7.         Possess strong verbal communication skills to ensure exceptional customer service, including conflict resolution skills.   Uses “Good Host” concepts with the public.
8.         Identifies safety hazards with Manager. 
9.         Responsible for provision of information about facility and area, act as liaisons with forest visitors, perform security patrols, act as back-up to management in areas of public contact and security, assist in recruiting staff.
10.       Attends meetings held regularly during the season as a combination of planning work assignments and training opportunities. 
11.        Be present nights, weekends & holidays of scheduled days.  Absences coordinated with manager.
 
 
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